Privacy Policy

When you use Msg-Post's income budgeting services, we collect information that helps us provide better financial guidance and educational resources. This includes personal details you provide directly and information gathered through your interaction with our platform.

• Registration and account creation information
• Communication preferences and contact details
• Device information and browser data for technical optimization
• Usage patterns and interaction data with our educational content

We use your personal information to deliver relevant financial education and budgeting tools that align with Vietnam's economic context while maintaining international privacy standards.

• Provide personalized budgeting recommendations and educational content
• Send relevant updates about new financial education programs
• Improve our platform's functionality based on user behavior analysis
• Comply with Vietnamese data protection regulations and international standards
• Respond to customer support inquiries and technical assistance requests

We employ multiple layers of security to protect your information, following both Vietnamese cybersecurity laws and international best practices for financial data protection.

We store your data on secure servers located in compliance with Vietnamese data localization requirements. Regular security audits and vulnerability assessments help us maintain the highest protection standards for your personal and financial information.

Under Vietnamese Law on Cybersecurity and international privacy standards, you have specific rights regarding your personal data. We're committed to honoring these rights and making the process straightforward.

• Request access to all personal data we hold about you
• Correct or update inaccurate information in your account
• Delete your account and associated data upon request
• Opt out of marketing communications while maintaining service access
• Export your data in a commonly used format
• Restrict processing of your data for specific purposes

We work with carefully selected partners to provide comprehensive financial education services. Any data sharing is done with strict contractual protections and only when necessary for service delivery.

We never sell your personal information to marketers or data brokers. Any sharing of data occurs only under strict legal agreements that require the same level of protection we provide directly.

We keep your information only as long as necessary to provide services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

• Account information: Retained while your account is active plus 3 years after closure
• Financial education progress: Kept for 5 years to track learning outcomes and improve programs
• Communication records: Stored for 2 years for customer service quality and dispute resolution
• Technical logs: Automatically deleted after 12 months unless required for security investigations

While we primarily store data within Vietnam to comply with local regulations, some processing may occur internationally when using global services for enhanced functionality and security.

Any international transfers are protected by adequate safeguards including standard contractual clauses, adequacy decisions, or binding corporate rules that ensure your data receives equivalent protection regardless of location.

We maintain detailed records of all international data transfers and the protective measures in place, which are available for review by Vietnamese authorities as required by local cybersecurity laws.

We review and update this privacy policy annually or when significant changes occur in our data processing practices, legal requirements, or service offerings.

When we make material changes, we'll notify you via email and through prominent notices on our platform at least 30 days before the changes take effect. This gives you time to review the updates and make informed decisions about continued use of our services.